

Product experimentation teams often struggle with causal inference on LLM-based features due to the opt-in trap, where users who click to opt in differ systematically from those who don't. Propensity score methods can help reweight comparison groups to approximate a randomized experiment.
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This article discusses the challenges of product experimentation with LLM-based features and how propensity scores can be used for causal inference to separate adoption bias from the feature's actual effect.
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