The Root Cause of Production Incidents: Incompetence Over Complexity
devops•Jun 3, 2026

The Root Cause of Production Incidents: Incompetence Over Complexity

The root cause of production incidents is often misunderstood. It's not 'bad luck' or 'complex systems,' but rather basic incompetence.

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Key summary

A senior engineer reveals the harsh truth behind 80% of production incidents, attributing them to basic incompetence rather than complex systems or unexpected traffic.

TL;DR

  • 80% of production incidents are caused by basic incompetence.
  • Senior engineers often blame 'complex systems' for outages.
  • Incompetence is a more significant factor in production incidents than expected.
  • Incident management should focus on root cause analysis.
  • Software development teams can improve by acknowledging and addressing incompetence.
  • Complex systems are not the primary cause of outages.
  • Incompetence can be addressed through training and process improvement.
  • Production incidents can be prevented by identifying and mitigating incompetence.
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#kubernetes

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