PagerDuty Escalation Policy Flaw
devops•Jul 9, 2026

PagerDuty Escalation Policy Flaw

A common PagerDuty configuration issue is discussed, where the escalation policy has four levels that all point to the same out-of-office calendar block.

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Original source

Key summary

A critical flaw in the PagerDuty escalation policy is highlighted, where the escalation levels point to the same out-of-office calendar block, leading to potential issues in incident management.

TL;DR

  • PagerDuty escalation policy has a critical flaw
  • Escalation levels point to the same out-of-office calendar block
  • Potential issues in incident management
  • Configuration issue in PagerDuty
  • Escalation best practices not followed

This content is automatically summarized using AI. For full context, always refer to the original article.

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