Articles

For years, I wanted to participate in a hackathon. Finally, I got the chance to build my first project and share my experience with others.

As AI capabilities accelerate in reasoning, multimodal grounding, and long-context synthesis, a hidden limitation emerges: the evaluation ceiling. This bottleneck affects AI systems like GPT-4, hindering their growth and potential.

The conversation delegation gap is a critical issue in UX design. It occurs when users are unable to effectively communicate their needs and designers are unable to accurately interpret them. Closing this gap requires a deep understanding of conversation design and delegation strategies.

Most AI support agent tutorials focus on resolving FAQs, but this approach breaks down when dealing with sensitive tickets. This article presents a pattern for escalation-first design, which commits routing decisions before text generation and verifies answers with AI judges.

Master Precision@k, Recall@k, MRR, NDCG, and faithfulness scoring are crucial RAG evaluation metrics. Learn how to use them to measure retrieval quality and generation accuracy.

As engineers and builders, we live by data. But when it comes to marketing, things often feel like a black box. It's time to apply our engineering mindset to this problem and decode the key metrics to understand true ROI.

Exhaustion and ineffectiveness can result from pushing hard all the time. It may be time to reassess our approach and prioritize rest.